Best Practices After an Update

Big Keys updates can come from the app itself or after updating your device's iOS version. To ensure smooth performance, shut down any apps using Big Keys before relaunching it.

Watch the Troubleshooting Video

Step-by-Step Troubleshooting Guide

Step 1: View Apps Running in the Background

Double-tap the home button to view all currently running apps.

Screenshot showing running apps — Example of viewing apps running in the background.

Step 2: Shut Down Apps Using Big Keys

Swipe up on any app using Big Keys to close it completely.

Screenshot showing how to close apps — Example of closing apps running in the background.

Ready to Use Big Keys

You can now use Big Keys as normal. If issues persist, feel free to contact support.